PBM IT Solutions Announces Cisco Customer Satisfaction Excellence Award for 6th Consecutive Year

PBM IT Solutions, a Cisco Gold Certified Partner, announced that it has received Cisco’s Customer Satisfaction Excellence Award for 2009. This marks the 6th consecutive year that PBM has earned Cisco’s highest award for Customer satisfaction within the Cisco Channel Partner Program.

PBM is pleased to be recognized as one of the elite Cisco Partners that have achieved this status in the United States. This distinction of excellence is awarded to the top performing 5 percent of Cisco’s Channel Partners, and is based upon surveys and assessments completed by Customers of PBM.

PBM IT Solutions announces 10 years and Growing for our Global View Managed Services offering!

PBM has recently surpassed its 10th year in providing industry leading Managed Services through our Global View brand. In addition to the breadth and depth of our experience, we’ve also exceeded the 85,000 mark in total managed devices. This marks an exciting time for PBM, who provides industry leading Technology and Infrastructure Management Solutions for small, medium and large businesses… With robust service level guarantees (SLG), our Global View Managed Service offering introduces an enterprise level of proactive monitoring and management that far surpasses our competition.

Network Analysis & Troubleshooting

When it comes to network based systems and applications, more likely than not, your organization has run into performance or functional issues that are difficult to resolve. Precious operational cycles are lost as the problem is passed from one team to the next, each team doing their best to isolate components. With today's multi-tier or distributed systems, a silo approach to problem resolution may not get to the root cause of all issues in a timely manner. This is where a end-to-end network analysis approach can pinpoint problem areas, providing quantitative, detailed data on performance and functional issues.

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